Quality, risk and control in health care
- نوع فایل : کتاب
- زبان : انگلیسی
- مؤلف : Ellie Scrivens
- ناشر : Maidenhead : Open University Press,
- چاپ و سال / کشور: 2005
- شابک / ISBN : 9780335227815
Description
Foreword ix Preface x Acknowledgements xiv 1 The search for good quality health care: establishing principles for control 1 Safety 4 Efficiency and effectiveness 5 Systems theory 6 Managing systems – leadership 7 Patient-centred approaches 9 Public accountability 12 Chapter summary 13 2 Controls and assurance 14 The reduction in regulation 14 The search for new accountability 17 Control and control methods 20 Risk and risk management 25 Trust 28 Examining controls 30 Assurance of control types 32 Which approach to follow? 34 Chapter summary 38 3 The emergence of internal control: control in private businesses 39 Corporate governance in different countries 41 Formalizing corporate governance 44 Internal control systems 46 Setting and achieving objectives 48 Risk and control 51 Assurance and control 55 Chapter summary 60 4 The modificaton of internal control: control in government departments 61 Regulation and risk management 62 Public involvement 67 Government management of projects 69 Internal control methods 72 Using objectives in strategic risk management 75 Chapter summary 80 5 Standardizing internal control: controls in the National Health Service 81 Regulators 83 Stakeholders 87 The process of introducing internal controls in the NHS 91 Scoring against the standards 104 The impact of controls assurance 107 Chapter summary 110 6 The case for change 111 Devolved management 112 Alternative forms of regulation 113 The role of stakeholders 119 Standardization 120 Inspection and audit 127 Quality and regulation 133 Chapter summary 136 7 New governance and intelligent accountability 137 Accountability and devolved power 138 New governance 149 A new approach to assurance 153 Accountability and networks 157 Intelligent audit 162 Chapter summary 164 References 165 Index 177
