Strategic Six Sigma : best practices from the executive suite.
- نوع فایل : کتاب
- زبان : انگلیسی
- مؤلف : Dick Smith; Jerry Blakeslee; Richard Koonce
- ناشر : Hoboken : John Wiley and Sons Ltd
- چاپ و سال / کشور: 2002
- شابک / ISBN : 9780471232940
Description
Contents Acknowledgments ix Introduction: From Factory Floor to Executive Suite: The Emergence of Strategic Six Sigma as a Business and Leadership Imperative xiii Chapter 1 Strategic Six Sigma: Current and Emerging Applications 1 Chapter 2 Rocky Road or Trajectory of Transformation? What Makes Strategic Six Sigma Efforts Successful? 39 Chapter 3 Develop a Committed Team of Leaders to Drive Strategic Six Sigma Initiatives 65 Chapter 4 Incorporate Strategic Six Sigma Thinking and Best Practices into Your Company’s Strategy Planning and Deployment Process 93 Chapter 5 Be in Touch with Customers and the Marketplace 119 Chapter 6 Build a Business Process Framework to Sustain Strategic Six Sigma Efforts 149 Chapter 7 Demand Quantifiable Results 173 Chapter 8 Develop Incentives and Create Accountability 201 Chapter 9 Success with Strategic Six Sigma Projects Requires Full-Time,Well-Trained Six Sigma Leaders 221 vii Chapter 10 Why Training Is Critical to Making Strategic Six Sigma Initiatives Work 239 Chapter 11 Sustaining Gains with Strategic Six Sigma over Time 261 Afterword: Some Parting Thoughts 281 Notes 285 Credits 291 Bibliography and Recommended Reading 295 About the Authors 299 Index 303
In "Strategic Six Sigma", the authors interviewed executives who have successfully implemented Six Sigma to see how it has changed corporations since its development. The book shows how this powerful, data-driven quality improvement methodology can be used to improve the learning cycle and financial and corporate reporting, and also in strategic planning, customer demand issues, and more. It also includes case studies and interviews.
