Risk management : 10 principles
- نوع فایل : کتاب
- زبان : انگلیسی
- مؤلف : Jacqueline Jeynes
- ناشر : Oxford : Butterworth-Heinemann
- چاپ و سال / کشور: 2002
- شابک / ISBN : 9780750650366
Description
Contents List of figures vii Glossary of main terms ix Acknowledgements xi Part 1 1 1 Introduction 3 1.1 Aim of the book 3 1.2 Business structures 6 Sole trader/self-employed individual 7 Partnership 7 Small private limited companies 7 Medium-size limited companies 8 plcs and large organizations 8 1.3 10 Ps of risk management 9 Part 2 11 2 Identifying risk factors 13 2.1 Risk assessment 13 2.2 Identifying hazards 14 2.3 Risk factors 18 Premises 18 Product or service 22 Purchasing 26 People 28 Procedures 31 Protection 35 Process 38 Performance 41 Planning 44 Policy 47 vi Contents 3 Evaluating the hazards 50 3.1 What results are likely from exposure to these factors? 50 3.2 Who is likely to be affected? 56 4 Evaluating the risks 57 4.1 Rating the extent of potential harm 57 4.2 Evaluating the likelihood that harm will occur 60 5 Controlling the risks 62 5.1 Control measures 62 5.2 Systems of control 64 5.3 Deciding priorities for action 67 6 Case studies 72 6.1 Case study 1: health services 72 6.2 Case study 2: call centres 76 6.3 Case study 3: food production and processing 79 6.4 Case study 4: engineering and manufacture 82 6.5 Strategic considerations for case study firms 86 Part 3 89 7 Management strategies 91 7.1 Strategies for managing the risks 91 Planning 91 Range of strategic approaches for dealing with risks 95 7.2 Stakeholders and spreading the risks 99 7.3 Policies 101 Premises 102 Product or service 103 Purchasing 103 People 104 Procedures 104 Protection 105 Process 105 Performance 106 Planning 106 8 Conclusions 108 8.1 Identifying the risk factors 108 8.2 Evaluating the risks 110 8.3 Controlling the risks 111 8.4 Managing the risks 112 9 Useful references 115 Index 121
