A survival guide to managing employees from hell : handling idiots, whiners, slackers, and other workplace demons
- نوع فایل : کتاب
- زبان : انگلیسی
- مؤلف : Gini Graham Scott
- ناشر : New York : AMACOM
- چاپ و سال / کشور: 2007
- شابک / ISBN : 9780814474082
Description
Bad Attitude -- Incompetent -- Personal Issues -- Trust and Honesty -- Communication -- Putting It All Together.
Every manager is plagued with an "employee from hell" from time to time. What sets apart a great manager is her or her ability to handle them. This guide differentiates between the different types of difficult employees - from the incompetent to the angry to the partier, and gives readers advice on how to rein them in, and maintain control.