Occupational ergonomics : design and management of work systems

1 Human Factors and TQM Colin G. Drury............................................................................ 1-1 2 Participatory Ergonomics Kageyu Noro ................................................................................ 2-1 3 Tuttava: A Participatory Method to Improve Ergonomics and Safety Through Better Housekeeping Jorma Saari......................................................................... 3-1 4 Quality and Ergonomics: Application of Ergonomics to Continuous Improvement Is Integral to the Goals of Business Robert L. Getty............................................................ 4-1 5 Corporate Cost Avoidance Using Sound Ergonomics Technology and Quality-Based Customer Services Dwight P. Miller............................................................ 5-1 6 Economic Analysis for Ergonomics Programs Carolyn M. Sommerich ......................... 6-1 7 Economic Justification of the Ergonomics Process David C. Alexander and Thomas J. Albin................................................................................................................................. 7-1 8 Economic Aiding and Economic–Ergonomic Interactions in Design and Management James R. Buck....................................................................................................... 8-1 9 The Cost Benefit of Ergonomics: A Corporate Perspective William E. Lischeid and David J. Roy ...................................................................................................................................... 9-1 SECTION II Ergonomics Processes 10 Success Factors for Industrial Ergonomics Programs David C. Alexander and Gary B. Orr ..................................................................................................................................... 10-111 Elements of the Ergonomic Process إsa Kilbom and Nils F. Petersson............................ 11-1 12 An Ergonomics Process: A Large Industry Perspective Bradley S. Joseph and Susan Evans..................................................................................................................................... 12-1 13 How to Set Up Ergonomic Processes: A Small-Industry Perspective Carol Stuart-Buttle .......................................................................................................................... 13-1 14 The Role of Ergonomics Training in Industry Marilyn Joyce ....................................... 14-1 15 Training Issues in Industrial Ergonomics Richard J. Koubek and Sheau-Farn Liang.... 15-1 PART II ENVIRONMENTAL ISSUES IN ERGONOMICS 16 Noise in Industry: Auditory Effects, Measurement, Regulations, and Management J ohn G. Casali and Gary S. Robinson................................................... 16-1 17 Vibrometry Donald E. Wasserman and David G. Wilder .......................................................17-1 18 On the Behavioral Basis for Stress Exposure Limits: The Foundational Case of Thermal Stress Peter A. Hancock and Ioannis Vasmatzidis ...............................................18-1 19 Work Shift Usability Testing Donald I. Tepas.................................................................19-1 PART III ERGONOMICS AND THE WORKING ENVIRONMENT SECTION I The Office Environment 20 Ergonomics of Seating and Chairs Marvin J. Dainoff..................................................20-1 21 Seating and Posture in VDT Work Antonio Grieco and Giovanni Molteni ................21-1 22 Human–Computer Interface Requirements Ahmet اakir .......................................22-1 23 Psychosocial Factors and Musculoskeletal Disorders in Computer Work Naomi G. Swanson and Steven L. Sauter.........................................................................................23-1 24 User-Centered Software Development: Methodology and Usability Issues Udo Konradt, Bernhard Zimolong and Barbara Majonica .............................................................24-1SECTION II Manufacturing Systems 25 Kansei Engineering: A New Consumer-Oriented Technology for Product Development Mitsuo Nagamachi..........................................................................................................................25-1 26 Design for Human Assembly (DHA) Martin G. Helander and Bengt إ. Willén .......26-1 27 Human Factors in Agile Manufacturing Chris Forsythe and Eric Grose....................27-1 28 Occupational Safety in Robotics Mansour Rahimi ......................................................28-1 29 Ergonomics Issues in Mining Sean Gallagher ...............................................................29-1 30 Risk Assessment and Safety Management in Industry Juraj Sinay ........................30-1 SECTION III Service Systems 31 Ergonomics in Health Care Organizations Roger C. Jensen......................................31-1 32 Ergonomics Efforts in the Package Delivery Industry Steven W. Thompson.........32-1 33 Ergonomics in the Construction Industry Scott P. Schneider....................................33-1 34 Ergonomics Issues in Air Traffic Management Karol Kerns, Philip J. Smith, C. Elaine McCoy and Judith Orasanu..............................................................................................34-1