Job analysis at the speed of reality: 1st ed

PREFACE................................................................................................................................. v ACKNOWLEDGEMENTS...................................................................................................... vii CHAPTER 1—JOB ANALYSIS NIGHTMARES................................................................. 1 MIAs—Missing In Analysis .................................................................................................... 1 Lessons Learned....................................................................................................................... 3 “The Expensive Consultant is Better” Trap............................................................................. 4 Lessons Learned....................................................................................................................... 4 Hamster Wheel Job Analysis ................................................................................................... 6 Lessons Learned....................................................................................................................... 7 What’s the Half-Life of a Job Analysis?.................................................................................. 7 Lessons Learned....................................................................................................................... 7 Summary................................................................................................................................. 8 CHAPTER 2—AN OVERVIEW OF JOB ANALYSIS AT THE SPEED OF REALITY (JASR)...................................................... 9 Introduction............................................................................................................................. 9 Job Analysis Methods .............................................................................................................. 10 Job Analysis at the Speed of Reality........................................................................................ 11 JASR Principles ....................................................................................................................... 12 Minimizing Orientation of the Participants ............................................................................. 12 Gaining Efficiencies................................................................................................................. 13 JASR Roles .............................................................................................................................. 14 Materials and Equipment ......................................................................................................... 14 Room Setup............................................................................................................................. 15 JASR Steps.............................................................................................................................. 16 Facilitation Techniques............................................................................................................ 16 Task List Uses.......................................................................................................................... 17 Comparative Results ................................................................................................................ 18 Learning JASR......................................................................................................................... 18 JASR’s Future......................................................................................................................... 18 Summary................................................................................................................................. 18 Job Analysis at the Speed of Reality iv CHAPTER 3—A REVIEW OF JOB ANALYSIS METHODS (INCLUDING ADVANTAGES AND DISADVANTAGES).............................. 21 DACUM.................................................................................................................................. .21 Behavioral Event Interviews (BEIs) ........................................................................................ .22 Observation .............................................................................................................................. .23 Procedural Review ................................................................................................................... .25 Interviews................................................................................................................................ .25 Surveys.................................................................................................................................... .26 CHAPTER 4—THE JASR METHOD: SO, HOW CAN I CREATE A VALID TASK LIST IN THREE HOURS? ................................................. 29 Pre-Session Activities .............................................................................................................. .31 JASR Session Activities .......................................................................................................... .34 JASR Post-Session Activities .................................................................................................. .39 CHAPTER 5—JASR PRODUCTS AND USES..................................................................... 41 Curriculum Development......................................................................................................... .41 Behavioral Interview Guides ................................................................................................... .43 Job Descriptions...................................................................................................................... .45 Job Incumbent Self-Assessment .............................................................................................. .45 Performance Management ....................................................................................................... .46 Organizational Planning........................................................................................................... .46 Competency Development....................................................................................................... .48 CHAPTER 6—FACILITATION TIPS FOR THE JASR METHOD.................................. 49 Skills and Traits of a Good Facilitator ..................................................................................... .50 Nominal Group Technique ...................................................................................................... .53 Gaining Consensus................................................................................................................... .55 CHAPTER 7—SUMMARY AND A PEEK INTO THE FUTURE...................................... 57 THE JASR FIELD BOOK ....................................................................................................... 61 How Do I Use the JASR Field Book? ..................................................................................... 61 Flip Charts to Prepare .............................................................................................................. .67 Roles ....................................................................................................................................... .68 JASR Steps.............................................................................................................................. .69 Task Statement Criteria............................................................................................................ .71 Sample Behavioral Interview Guides ...................................................................................... .73 Sample Action Verb List ......................................................................................................... .83 Templates................................................................................................................................ .84 Materials Checklist and Setup ................................................................................................. .91 Sample Task Lists .................................................................................................................... .93 Glossary of Terms and Acronym List......................................................................................103 Job Analysis Internet Resources ..............................................................................................105 References...............................................................................................................................107 About the Author .....................................................................................................................109