Achieving safe and reliable healthcare : strategies and solutions
- نوع فایل : کتاب
- زبان : انگلیسی
- مؤلف : Michael Steven Leonard; Allan Frankel; Terri Simmonds; Kathleen B Vega
- ناشر : Chicago : Health Administration Press
- چاپ و سال / کشور: 2004
- شابک / ISBN : 9781567932270
Description
PART I: A FRAMEWORK FOR SAFE AND RELIABLE HEALTHCARE 1 Introduction Michael Leonard, Allan Frankel, and Terri Simmonds 2 Focusing on High Reliability Michael Leonard and Allan Frankel PART II: COMPONENTS OF A SAFETY ENVIRONMENT 3 The Human Factor: Effective Teamwork and Communication in Patient Strategy Michael Leonard, Suzanne Graham, and Bill Taggart 4 Effective Clinical Systems Michael Leonard and Frank Federico 5 Involving the Patient in Safety Efforts Susan Edgman-Levitan 6 Communicating About Episodes of Harm to Patients Doug Bonacum, Carole Houk, Barbara I. Moidel, and Doni Haas PART III: ESTABLISHING A CULTURE OF SAFETY 7 Measurement: Assessing a Safety Culture Bryan Sexton and Eric Thomas vi Contents 8 Accountability: Defining the Rules Allan Frankel 9 Adverse-Event and Potential-Event Reporting Systems Allan Frankel 10 Patient Safety Leadership WalkRounds Allan Frankel 11 Analytical Tools Terri Simmonds and John Whittington PART IV: PUTTING THEORY INTO PRACTICE 12 Conducting a Patient Safety Project Terri Simmonds and Michael Leonard About the Authors 129 139 153 163 187 189 203
