Health information systems : concepts, methodologies, tools and applications

Chapter 1.1. Inventing the Future of E-Health........................................................................................ 1 José Aurelio Medina-Garrido, University of Cadiz, Spain María José Crisóstomo-Acevedo, Jerez Hospital, Spain Chapter 1.2. Multi-Dimensional Criteria for the Evaluation of E-Health Services................................. 8 Alalwany Hamid, Brunel University, UK Alshawi Sarmad, Brunel University, UK Chapter 1.3. Health Technology Assessment: Development and Future............................................... 26 Lise Lund Håheim, Norwegian Knowledge Centre for the Health Services, Norway Berit Mørland, Norwegian Knowledge Centre for the Health Services, Norway Chapter 1.4. Researching Health Service Information Systems Development..................................... 42 Said Shahtahmasebi, The Good Life Research Centre Trust, New Zealand Chapter 1.5. Monitoring and Controlling of Healthcare Information Systems (HIS)........................... 60 Stefan M. Graeber, Saarland University, Germany Ansgar Kutscha, Diakonie Hospital Schwaebisch Hall gGmbH, GermanyChapter 1.6. IT Benefits in Healthcare Performance and Safety........................................................... 71 Stephen Bolsin, Melbourne University & The Geelong Hospital, Australia Mark Colson, The Geelong Hospital, Australia Chapter 1.7. IT Adoption and Evaluation in Healthcare: Evolutions and Insights in Theory, Methodology, and Practice.............................................................................................................. 89 Ton AM Spil, University of Twente, The Netherlands Cynthia LeRouge, St. Louis University, USA Ken Trimmer, Idaho State University, USA Carla Wiggins, Idaho State University, USA Chapter 1.8. Health Infonomics: Intelligent Applications of Information Technology....................... 117 Michael Mackert, The University of Texas at Austin, USA Pamela Whitten, Michigan State University, USA Bree Holtz, Michigan State University, USA Chapter 1.9. Benefits and Barriers to Adoption of Information Technology in US Healthcare.......... 133 James G. Anderson, Purdue University, USA Chapter 1.10. Ageing, Learning, Technology, and Health Management............................................. 146 Gillian M Boulton-Lewis, Queensland University of Technology, Australia Laurie Buys, Queensland University of Technology, Australia Sylvia L. Edwards, Queensland University of Technology, Australia Helen Partridge, Queensland University of Technology, Australia Chapter 1.11. Evaluating Healthcare IT and Understanding the Work of Healthcare are Entangled Processes.......................................................................................... 162 Joseph Schulman, New York Presbyterian Hospital, USA Chapter 1.12. Healthcare Information Systems and the Semantic Web.............................................. 178 David Parry, Auckland University of Technology, New Zealand Chapter 1.13. Ontologies in the Health Field...................................................................................... 185 Michel Simonet, Laboratoire TIMC-IMAG, Institut de l’Ingénierie et de l’Information de Santé, France Radja Messai, Laboratoire TIMC-IMAG, Institut de l’Ingénierie et de l’Information de Santé, France Gayo Diallo, Laboratoire TIMC-IMAG, Institut de l’Ingénierie et de l’Information de Santé, France Ana Simonet, Laboratoire TIMC-IMAG, Institut de l’Ingénierie et de l’Information de Santé, France Chapter 1.14. Quality of Health Information on the Internet.............................................................. 204 Kleopatra Alamantariotou, City University London, UKChapter 1.15. Improving Data Quality in Health Care........................................................................ 218 Karolyn Kerr, Simpl, New Zealand Tony Norris, Massey University, New Zealand Chapter 1.16. Literature Review in Computational Linguistics Issues in the Developing Field of Consumer Informatics: Finding the Right Information for Consumer’s Health Information Need............................................................................................................... 226 Ki Jung Lee, Drexel University, USA Chapter 1.17. Better Knowledge for Better Health Services: Discovering Guideline Compliance.... 233 Stefano De Luca, Evodevo s.r.l., Italy Enrico Memo, Ca’ Foscari University, Italy Chapter 1.18. A Classification Analysis of the Success of Open Source Health Information Technology Projects....................................................................................... 256 Evangelos Katsamakas, Fordham University, USA Balaji Janamanchi, Texas A&M International University, USA Wullianallur Raghupathi, Fordham University, USA Wei Gao, Fordham University, USA Chapter 1.19. Cybermedicine, Telemedicine, and Data Protection in the United States..................... 274 Karin Mika, Cleveland State University, USA Barbara J. Tyler, Cleveland State University, USA Chapter 1.20. Health Technology Assessment and Health Economics................................................ 297 Steven Simoens, Katholieke Universiteit Leuven, Belgium Chapter 1.21. Telemedicine Barriers.................................................................................................... 315 María José Crisóstomo-Acevedo, Jerez Hospital, Spain José Aurelio Medina-Garrido, University of Cadiz, Spain Chapter 1.22. Nurses and Telehealth: Current Practice and Future Trends......................................... 323 Sisira Edirippulige, University of Queensland, Australia Anthony C. Smith, University of Queensland, Australia Mark Bensink, University of Queensland, Australia Nigel R. Armfield, University of Queensland, Australia Richard Wootton, University of Queensland, Australia Chapter 1.23. Process-Based Evaluation of Hospital Information Systems: Application of an Information Systems Success Model (PRISE) in the Healthcare Domain....... 339 Sevgi Ozkan, Brunel University Business School, UK Nazife Baykal, Informatics Institute Metu, Turkey Murat Sincan, Informatics Institute Metu, TurkeyChapter 1.24. A Review of Recent Contribution in Agent Based Health Care Modeling................... 356 Simerjit Gill, University of Regina & TRLabs Regina, Canada Raman Paranjape, University of Regina & TRLabs Regina, Canada Chapter 1.25. Overview and Analysis of Electronic Health Record Standards................................... 374 Spyros Kitsiou, University of Macedonia Economic and Social Science, Greece Vicky Manthou, University of Macedonia Economic and Social Science, Greece Maro Vlachopoulou, University of Macedonia Economic and Social Science, Greece Chapter 1.26. Process Level Benefits of an Electronic Medical Records System............................... 393 Abirami Radhakrishnan, Morgan State University, USA Dessa David, Morgan State University, USA Jigish Zaveri, Morgan State University, USA Chapter 1.27. A Comparison of How Canada, England, and Denmark are Managing their Electronic Health Record Journeys................................................................ 402 Denis Protti, University of Victoria, Canada Chapter 1.28. Electronic Oral Health Records in Practice and Research............................................ 418 Amit Chattopadhyay, University of Kentucky, USA Tiago Coelho de Souza, University of Kentucky, USA Oscar Arevalo, University of Kentucky, USA Section II. Development and Design Methodologies This section provides in-depth coverage of conceptual architectures, frameworks and methodologies related to the design and implementation of health information systems. Throughout these contributions, research fundamentals in the discipline are presented and discussed. From broad examinations to specific discussions on particular frameworks and infrastructures, the research found within this section spans the discipline while also offering detailed, specific discussions. Basic designs, as well as abstract developments, are explained within these chapters, and frameworks for designing successful e-health systems, pervasive healthcare applications, and ICTs for human services are provided. Chapter 2.1. Patient-Centered E-Health Design.................................................................................. 445 Alejandro Mauro, Hospital Italiano de Buenos Aires, Argentina Fernán González Bernaldo de Quirós, Hospital Italiano de Buenos Aires, Argentina Chapter 2.2. Informational Priorities in Health Information System................................................... 461 Malgorzata Kisilowska, University of Warsaw, PolandChapter 2.3. Open Information Management in User-Driven Healthcare........................................... 480 Rakesh Biswas, People’s College of Medical Sciences, India Kevin Smith, National Digital Research Centre, Ireland Carmel M. Martin, Northern Ontario School of Medicine, Canada Joachim P. Sturmberg, Monash University & The University of Newcastle, Australia Ankur Joshi, People’s College of Medical Sciences, India Vinod Narkhede, People’s College of Medical Sciences, India Jitendra Jain, People’s College of Medical Sciences, India Chapter 2.4. Medical Information Representation Framework for Mobile Healthcare....................... 489 Ing Widya, University of Twente, The Netherlands HaiLiang Mei, University of Twente, The Netherlands Bert-Jan van Beijnum, University of Twente, The Netherlands Jacqueline Wijsman, University of Twente, The Netherlands Hermie J. Hermens, University of Twente, The Netherlands Chapter 2.5. Interpreting Health and Wellness Information................................................................ 510 Lena Mamykina, GVU Center Georgia Institute of Technology, USA Elizabeth D. Mynatt, GVU Center Georgia Institute of Technology, USA Chapter 2.6. A Distributed E-Healthcare System................................................................................. 527 Firat Kart, University of California, Santa Barbara, USA Gengxin Miao, University of California, Santa Barbara, USA L. E. Moser, University of California Santa Barbara, USA P. M. Melliar-Smith, University of California, Santa Barbara, USA Volume II Chapter 2.7. Planning Successful Telemedicine and E-Health Systems.............................................. 540 Michael Mackert, The University of Texas at Austin, USA Pamela Whitten, Michigan State University, USA Emily Krol, The University of Texas at Austin, USA Chapter 2.8. Shared Healthcare in a Regional E-Health Network....................................................... 554 Kari Harno, Helsinki University Central Hospital, Finland Chapter 2.9. Tele-Practice Technology: A Model for Healthcare Delivery to Underserved Populations........................................................................................................... 569 Thomas W. Miller, University of Connecticut, USA Robert D. Morgan, Texas Tech University, USA Jennifer A. Wood, South Texas VA Healthcare Center, USAChapter 2.10. Integrated Digital Health Systems Design: A Service-Oriented Soft Systems Methodology........................................................................................................... 585 Wullianallur Raghupathi, Fordham University, USA Amjad Umar, Fordham University, USA Chapter 2.11. Evaluation Methods to Monitor Success and Failure Factors in Health Information System’s Development.............................................................................. 605 Jytte Brender, University of Aalborg and Virtual Center for Health Informatics, Denmark Chapter 2.12. Developing Information Communication Technologies for the Human Services: Mental Health and Employment............................................................ 627 Jennifer Martin, RMIT University, Australia Elspeth McKay, RMIT University, Australia Chapter 2.13. Enhancing ‘Fit’ of Health Information Systems Design Through Practice Support..... 642 Craig E. Kuziemsky, University of Ottawa, Canada Chapter 2.14. A Framework for Capturing Patient Consent in Pervasive Healthcare Applications.... 659 Giovanni Russello, Imperial College London, UK Changyu Dong, Imperial College London, UK Naranker Dualy, Imperial College London, UK Chapter 2.15. Alerts in Healthcare Applications: Process and Data Integration................................. 674 Dickson K.W. Chiu, Dickson Computer Systems, Hong Kong Benny W. C. Kwok, The Chinese University of Hong Kong, Hong Kong Ray L. S. Wong, The Chinese University of Hong Kong, Hong Kong Marina Kafeza, University Hospital of Heraklion, Greece S.C. Cheung, Hong Kong University of Science and Technology, Hong Kong Eleanna Kafeza, Athens University of Economics and Business, Greece Patrick C.K. Hung, University of Ontario Institute of Technology, Canada Chapter 2.16. Building a Health Care Multi-Agent Simulation System with Role-Based Modeling............................................................................................................ 694 Xiaoqin Zhang, University of Massachusetts Dartmouth, USA Haiping Xu, University of Massachusetts Dartmouth, USA Bhavesh Shrestha, University of Massachusetts Dartmouth, USA Section III. Tools and Technologies This section presents extensive coverage of the technology that informs and impacts health information systems. These chapters provide an in-depth analysis of the use and development of innumerable devices and tools, while also providing insight into new and upcoming technologies, theories, and instruments that will soon be commonplace. Within these rigorously researched chapters, readers are presented with examples of the tools that facilitate and support the emergence and advancement of health information systems. In addition, the successful implementation and resulting impact of these various tools and technologies are discussed within this collection of chapters.Chapter 3.1. Capturing Data in Healthcare Using Patient-Centred Mobile Technology..................... 717 Sarah Pajak, Brunel University, UK Lorraine H. De Souza, Brunel University, UK Justin Gore, Northwick Park Hospital, UK Christopher G. Williams, General Dynamics, UK Chapter 3.2. Managing Mobile Healthcare Knowledge: Physicians’ Perceptions on Knowledge Creation and Reuse............................................................................................... 733 Teppo Räisänen, University of Oulu, Finland Harri Oinas-Kukkonen, University of Oulu, Finland Katja Leiviskä, University of Oulu, Finland Matti Seppänen, The Finnish Medical Society Duodecim, Finland Markku Kallio, The Finnish Medical Society Duodecim, Finland Chapter 3.3. Personal Health Records Systems Go Mobile: Defining Evaluation Components......... 750 Phillip Olla, Madonna University, USA Joseph Tan, Wayne State University, USA Chapter 3.4. Adoption of Mobile Technology by Public Healthcare Doctors: A Developing Country Perspective............................................................................................... 773 Nesaar Banderker, University of Cape Town, South Africa Jean-Paul Van Belle, University of Cape Town, South Africa Chapter 3.5. Wireless for Managing Health Care: The Wirhe Framework.......................................... 790 Esko Alasaarela, University of Oulu, Finland Ravi Nemana, University of California - Berkeley, USA Steven DeMello, Health Technology Center, USA Nick S. Oliver, Imperial College, UK Masako Miyazaki, University of Alberta, Canada Chapter 3.6. Confirmatory Factor Analysis to Establish Determinants of Wireless Technology in the Indian Healthcare.......................................................................... 811 Raj Gururajan, University of Southern Queensland, Australia Tiana Gurney, University of Southern Queensland, Australia Abdul Hafeez-Baig, University of Southern Queensland, Australia Chapter 3.7. Mobility Support in 4G Heterogeneous Networks for Interoperable M-Health Devices.............................................................................................. 830 Eduardo Antonio Viruete Navarro, University of Zaragoza, Spain José Ruiz Mas, University of Zaragoza, Spain Julián Fernández Navajas, University of Zaragoza, Spain Ignacio Martínez Ruiz, University of Zaragoza, SpainChapter 3.8. Exploring the Technology Adoption Needs of Patients Using E-Health........................ 845 Linda M. Gallant, Emerson College, USA Cynthia Irizarry, Suffolk University, USA Gloria M. Boone, Suffolk University, USA Chapter 3.9. Technology Enablers for Context-Aware Healthcare Applications................................. 861 Filipe Meneses, Universidade do Minho, Portugal Adriano Moreira, Universidade do Minho, Portugal Chapter 3.10. Electronic Patient Monitoring in Mental Health Services............................................ 871 Werner G. K. Stritzke, University of Western Australia, Australia Andrew C. Page, University of Western Australia, Australia Chapter 3.11. Using Object Oriented Technologies to Build Collaborative Applications in Healthcare and Medical Information Systems.......................................................................... 889 A. Dwivedi, University of Hull, UK R.K. Bali, BIOCORE Coventry University, UK Nilmini Wickramasinghe, Illinois Institute of Technology, USA R.N.G. Naguib, BIOCORE Coventry University, UK Chapter 3.12. Collaborative Virtual Environments and Multimedia Communication Technologies in Healthcare........................................................................................................... 903 Maria Andréia F. Rodrigues, Universidade de Fortaleza, Brazil Raimir Holanda Filho, Universidade de Fortaleza, Brazil Chapter 3.13. HealthGrids in Health Informatics: A Taxonomy.......................................................... 913 Aisha Naseer, Brunel University, UK Lampros K. Stergioulas, Brunel University, UK Chapter 3.14. An Evaluation of the RFID Security Benefits of the APF System: Hospital Patient Data Protection................................................................................................... 933 John Ayoade, American University of Nigeria, Nigeria Judith Symonds, Auckland University of Technology, New Zealand Chapter 3.15. Modeling and Analysis of Surgery Patient Identification Using RFID......................... 945 Byungho Jeong, Chonbuk National University, Korea Chen-Yang Cheng, Tunghai University, Taiwan Vittal Prabhu, The Pennsylvania State University, USA Chapter 3.16. Internet as a Source of Health Information and Its Perceived Influence on Personal Empowerment............................................................................................................ 958 Guy Paré, HEC Montréal, Canada Jean-Nicolas Malek, HEC Montréal, Canada Claude Sicotte, University of Montreal, Canada Marc Lemire, University of Montreal, CanadaChapter 3.17. A Software Tool for Biomedical Information Extraction (And Beyond)...................... 975 Burr Settles, University of Wisconsin-Madison, USA Section IV. Utilization and Application This section introduces and discusses the utilization and application of health information systems. These particular selections highlight, among other topics, challenges in electronic medical record system adoption, wireless technology adoption in healthcare, and current practices in healthcare systems. Contributions included in this section provide excellent coverage of today’s online environment and insight into how health information systems impact the fabric of our present-day global village. Chapter 4.1. Challenges with Adoption of Electronic Medical Record Systems................................ 986 Abirami Radhakrishnan, Morgan State University, USA Dessa David, Morgan State University, USA Jigish Zaveri, Morgan State University, USA Chapter 4.2. Best Practices for Implementing Electronic Health Records and Information Systems............................................................................................................... 994 Beste Kucukyazici, McGill University, Canada Karim Keshavjee, InfoClin Inc., Canada John Bosomworth, University of Victoria, Canada John Copen, University of Victoria, Canada James Lai, University of British Columbia, Canada Chapter 4.3. Electronic Medical Records: TAM, UTAUT, and Culture............................................ 1014 Ken Trimmer, Idaho State University, USA Leigh W. Cellucci, Idaho State University, USA Carla Wiggins, Idaho State University, USA William Woodhouse, Idaho State University, USA Chapter 4.4. Perceptions of an Organizing Vision for Electronic Medical Records by Independent Physician Practices............................................................................................ 1028 John L. Reardon, University of Hawaii, USA Chapter 4.5. Providing Telemental Health Services after Disasters: A Case Based on the Post-Tsunami Experience................................................................................................. 1051 Shashi Bhushan Gogia, S.A.T.H.I, AMLA MEDIQUIP and Indian Association for Medical Informatics, India Chapter 4.6. Planning and Control and the Use of Information Technology in Mental Healthcare Organizations............................................................................................ 1066 I.J. Baars, Maastricht University, The Netherlands G.G. Van Merode, Board of Maastricht University Medical Center & Maastricht University, The NetherlandsChapter 4.7. The Use of Information and Communication Technologies for Health Service Delivery in Namibia: Perceptions, Technology Choices, and Policy Implications for Sub-Saharan Africa......................................................................... 1074 Meke I. Shivute, Polytechnic of Namibia, Namibia Blessing M. Maumbe, Eastern Kentucky University, USA Chapter 4.8. Factors Affecting the Adoption of ICT for Health Service Delivery in Namibia: The Role of Functional Literacy and Policy Implications...................................... 1090 Blessing M. Maumbe, Eastern Kentucky University, USA Meke I. Shivute, Polytechnic of Namibia, Namibia Vesper T. Owei, Cape Peninsula University of Technology, Republic of South Africa Volume III Chapter 4.9. Decentralisation and Health Systems Performance in Developing Countries: Impact of “Decision Space” on Primary Health Care Delivery in Nigeria................................. 1115 Adebusoye A. Anifalaje, London School of Economics and Political Science, UK Chapter 4.10. Assessing Physician and Nurse Satisfaction with an Ambulatory Care EMR: One Facility’s Approach.............................................................................................................. 1140 Karen A. Wager, Medical University of South Carolina, USA James S. Zoller, Medical University of South Carolina, USA David E. Soper, Medical University of South Carolina, USA Jame s B. Smith, Medical University of South Carolina, USA John L. Waller, Medical University of South Carolina, USA Frank C. Clark, Medical University of South Carolina, USA Chapter 4.11. Reforming Public Healthcare in the Republic of Ireland with Information Systems: A Comparative Study with the Private Sector................................. 1151 David Sammon, University College Cork, Ireland Frederic Adam, University College Cork, Ireland Chapter 4.12. Aurora Health Care: A Knowledge Management Strategy Case Study...................... 1172 Thomas Ginter, Aurora BayCare Medical Center, USA Jane Root, Aurora Medical Group, USA Chapter 4.13. Organisational Factors and Technological Barriers are Determinants for the Intention to Use Wireless Handheld Technology in Healthcare Environment: An Indian Case Study.................................................................................................................. 1197 Raj Gururajan, University of Southern Queensland, Australia Chapter 4.14. Drivers for Wireless Technology Acceptance in Indian Healthcare............................ 1212 Raj Gururajan, University of Southern Queensland, AustraliaChapter 4.15. A Centrist Approach to Introducing ICT in Healthcare: Policies, Practices, and Pitfalls.................................................................................................................. 1228 David J. Finnegan, University of Warwick, UK Wendy L. Currie, University of Warwick, UK Chapter 4.16. Developing a User Centered Model for Ubiquitous Healthcare System Implementation: An Empirical Study........................................................... 1243 Jongtae Yu, Mississippi State University, USA Chengqi Guo, Mississippi State University, USA Mincheol Kim, Cheju National University, South Korea Chapter 4.17. Current Practices in Select Healthcare Systems.......................................................... 1260 Venkat Sadanand, University of Saskatchewan, Canada Chapter 4.18. Computerised Decision Support for Women’s Health Informatics............................. 1272 David Parry, Auckland University of Technology, New Zealand Chapter 4.19. Exploiting Process Thinking in Health Care............................................................... 1286 Teemu Paavola, LifeIT Plc, Finland Section V. Organizational and Social Implications This section includes a wide range of research pertaining to the social and organizational impact of health information systems around the world. Chapters included in this section analyze preparing healthcare organizations for IT adoption, demographic difference in telehealth outcomes, physician characteristics and electronic medical records, and patient perspectives and roles in creating health records and recording health data. The inquiries and methods presented in this section offer insight into the implications of health information systems at both a personal and organizational level, while also emphasizing potential areas of study within the discipline. Chapter 5.1. Organizational Factors: Their Role in Health Informatics Implementation.................. 1295 Michelle Brear, University of New South Wales, Australia Chapter 5.2. Changing Healthcare Institutions with Large Information Technology Projects.......... 1304 Matthew W. Guah, Erasmus University Rotterdam, The Netherlands Chapter 5.3. Informatics Application Challenges for Managed Care Organizations: The Three Faces of Population Segmentation and a Proposed Classification System................ 1318 Stephan Kudyba, New Jersey Institute of Technology, USA Theodore L. Perry, Health Research Corporation, USA Jeffrey J. Rice, Independent Scholar, USA Chapter 5.4. Preparing Healthcare Organizations for New IT Systems Adoption: A Readiness Framework.............................................................................................................. 1328 Robert Breas, National IT Institute for Healthcare (NICTIZ), The Netherlands Matthew Waritay Guah, Erasmus University, The Netherlands