52 فعالیت برای بهبود ارتباطات میان فرهنگی 52 Activities for Improving Cross-Cultural Communication

52 Activities for Exploring Values Differences is an entire manual of activities devoted to understanding differences in basic values and beliefs. The authors have written and adapted sound, ready-to-use activities for settings where the exploration of value differences would be beneficial: the workplace, the classroom, human resources programs, ESL classes, corporate diversity training, international team development workshops, conflict management and others. The directions for the activities are easy to follow, and the worksheets can be photocopied and used without special permission. There is something for everyone in this book: those who like hands-on, practical activities; those who prefer experiential exercises; and those who learn best if they can reflect on ideas. The activities in the book vary according to level of risk, time required, context and group (individual, team, organization, U.S. diversity or international).ContentsAcknowledgmentsIntroductionActivities Cultural Values2 A Jolt of Reality3 Let's Draw a House4 Time Values5 Age Case Study6 A Value to D.I.E for7 Role Models8 Saying It Makes It So9 Organizations in Cultural Perspective10 Cross-Cultural Values11 Contrasting Values12 Origins of Cultural Contrasts13 Values of Performance Feedback14 What Do Others See?15 Five Values16 What Would You Say?17 Generational Values18 Team Values Assessment19 International Cultural Values20 Work Values21 In My Family22 Group Commandments23 I Am24 U.S. American Values25 Performance Evaluations26 Cultural Interactions27 What is of Value?28 What is the Message?29 Visible and Invisible Values30 Similarities and Differences31 If This is a Value, What Will You See?32 Four Case Studies33 Values in Action34 Discovering Team Strengths and Values35 Sorting Values36 Leading Values37 Customer Values38 Customer Service Values Survey39 Your Values Meet the Team's Values40 A Simulation: Rockets and Sparklers41 A Good Employee Is or Does42 My Values43 What Do They Bring?44 Behaviors I Find Difficult45 Values Line46 The Culture Compass47 Values of Conflict48 Working With Values49 Top Two50 Survey Your Values51 It's A Puzzle52 Window to Our WorldAppendix A: Culture and Values NarrativeAppendix B: Differences in Cultural Values WorksheetAppendix C: Values Differences handoutAppendix D: Does the Difference Make a Difference?Resource BibliographyAbout the Authors