101 Ways to Improve Customer Service provides a variety of training and development interventions that can be put to use right now with frontline serv ...
Grouped into logical sections, this text details how to get buyers to say yes, understand customer needs, create the right impression and gain commitm ...
11 GREAT WALKING TOURS Through the Most Colorful Neighborhoods in Paris Follow Frommer’s for an up-close and personal look at Paris. Discover the atmo ...
Shows how school professionals can prevent and reduce bullying by creating a positive environment and by ensuring all children have the social skills ...
Climate change brings about a new set of major economic risks arising from changing weather patterns, extreme weather events and rising sea levels. Th ...
This book makes one huge mistake. The author assumes that man-made catastrophic global warming is a reality when it's just a myth. It has been scienti ...
?‘Climate Change, Justice and Future Generations is an authoritative, analytical and extremely scholarly integration of scientific and technical infor ...
Climate is a great book to learn about the climate in one easy to read book. The author does a great job of explaining the details of the causes and e ...
The amount of material published on environmental issues continues to grow, comprised of broad generalizations aimed at non-specialists in the field. ...
How will global warming affect developing countries, which rely heavily on agriculture as a source of economic growth? William Cline asserts that deve ...
The textbook consists of an introductory chapter and twenty further chapters based on themes which exemplify and consolidate a series of new linguisti ...
Humans have lived in close proximity to other animals for thousands of years. Recent scientific studies have even shown that the presence of animals h ...
Describes the application of high-resolution coastal records to developing and testing tectonic models. The case studies are at scales ranging from gl ...
During the past few decades, economic losses and human casualties due to natural disasters increased exponentially on our planet, mainly because of th ...
The broad spectrum of hydrologic responses to earthquakes offers a better understanding of the earth's hydrologic system at a scale which is otherwise ...
Book DescriptionThis major new Handbook consists of over 30 contributions that explore the full range of exciting and interesting work on money and fi ...
A Theory of Individual Behavior dispels the notion that individuals act as rational agents and strives to capture idiosyncratic humanness through rigo ...
